Call Now: +91 63620 63984
At Aastha Nuix, we strive to provide excellent digital services to our clients. However, we understand that circumstances may arise where a refund is necessary. This policy outlines the conditions under which refunds may be granted for our digital services:
If you decide to cancel your service request before we have commenced the work, you may be eligible for a refund. A cancellation fee may apply to cover any administrative costs incurred.
We take pride in delivering high-quality digital services. If you are not satisfied with the service provided, please contact us within [number of days] days of project completion. We will work closely with you to address your concerns and find a suitable resolution. If we are unable to resolve the issue to your satisfaction, you may be eligible for a partial or full refund, depending on the circumstances.
In the rare event that we are unable to deliver the agreed-upon service due to unforeseen circumstances or technical limitations, you will be entitled to a full refund. We will make every effort to communicate and resolve such situations promptly.
There are certain situations where refunds will not be granted. These include:
To request a refund, please contact our customer support team through Contact us. Provide relevant details regarding your request, including the reason for the refund and any supporting documentation. We will review your request and respond within a reasonable timeframe.
Approved refunds will be processed using the original payment method used for the service purchase. Please allow 3-4 days for the refund to be reflected in your account, as processing times may vary depending on the payment provider.
We reserve the right to amend or modify this refund policy at our discretion. Any changes will be updated on our website, and the revised policy will apply to all future transactions.